How long do your products keep after opening?
After opening, we recommend consuming within 10 days. (But we think you’ll want to finish it faster than that!)
Can I freeze your products?
Butter is our only product that we recommend freezing. If you don’t think you’ll finish the container within 10 days of opening, you can pop the top back on and keep it in the freezer until you’re ready for more. (We don’t recommend doing this with any of our other products though, since it could negatively impact the taste and texture.)
Where do you ship to?
We ship to the 48 contiguous United States. We do not ship to AK, HI, PO Boxes, or international destinations. Check out our Shipping Policy for more details.
Are your products Gluten Free?
Yes, our products are gluten free! Our facility and all of our products are free of the top 10 allergens. While we cannot guarantee there is absolutely zero gluten in our products, our gluten tests measure down to 10ppm, which exceeds FDA requirements for gluten free certification.
Are your products Kosher?
Yes, all our products are certified OU Kosher Parve.
Are your products Vegan?
Yes! All of our products are 100% vegan.
You have lactic acid as an ingredient. Is it plant-based?
Yes, it is, it’s derived from fermenting sugar.
What if I don’t love your products?
If anything about a product was less than amazing, we want to hear about it. Please email email@example.com.
Where can I find Product Ingredients & Nutritional Information?
How do I dispose of the shipping materials?
We use 2 different boxes for shipping depending on where in the country you’re shipping to.
If you receive a branded WayFare box, we encourage you to recycle the outer cardboard box, and the liner insulation is biodegradable. You can peel away the recyclable green plastic wrap and actually dissolve the liner right in the sink! Plus, the ice packs are reusable.
If you receive a plain white shipping box, you can recycle the outer cardboard box. If your community recycles polyurethane, then you can recycle the liner. If not, please know that the material is non-toxic and bio-stable.
What goes into determining your pricing?
We work really hard to keep our pricing as low as possible. Here are some factors that play into what we have to charge to make sure our online store breaks even: the rising cost of ingredients (especially organic ones), the increasing expense of our packaging; and the growing price of shipping. We will continue to do everything we can to hold our prices where they are and offer promos whenever possible.